Development and Evaluation of ClientBot: Patient-Like Conversational Agent to Train Basic Counseling Skills

Iterative Development and Evaluation of a Social Conversational Agent

We show that an agent with fairly good social conversational abilities can be built based on a limited number of topics and dialogue strategies if it is tailored to its intended users through a high degree of user involvement during an iterative development process. The technology used is pattern matching of question-answer pairs, coupled with strategies to handle: followup questions, utterance...

User Evaluation of Conversational Agent

The Hans Christian Andersen (HCA) system is an example of a new generation of embodied conversational characters which are aimed to faithfully represent a familiar historical individual and carry out human-style conversation as that individual would have done had he or she lived today. A first prototype of fairytale author HCA was tested with representative users in January 2004. This paper rep...

Development of an instrument to evaluate audiologic counseling skills.

This study describes the development of an instrument designed to evaluate audiologic counseling skills. In simulated counseling sessions, a trained actor portrayed a parent, and ten graduate audiology students role-played counseling sessions as audiologists informing the "parent" that her infant has a hearing loss. The ten sessions were videotaped, and three raters viewed the taped sessions wh...

A Conversational Agent for the Improvement of Human Reasoning Skills

Design, implementation and evaluation a tool to strengthen physician- patient communication skills of medical students

Introduction: How to communicate and interact with the patient play an effective role in patient satisfaction, treatment outcome, psychological effects, medical costs, clinical competence of physician, and even patient’s complaining. these skills can be learned. Studies showed that physician did not receive enough training regarding general communication skills. this study aimed to provide a to...